News & media

Ensuring smooth operations during peak season

The import peak season is beginning to pick up and, although the volumes have not yet peaked in the same way as this time last year, the Auckland supply chain will face familiar challenges.

Impacts from late scheduled vessel arrivals, container exchange limitations due to reduced berth windows causing rolling of containers and yard congestion have all played a major role in the timely movement of containers through the ports.

The ANL trans-Tasman service has had a challenging run of delays in Australia, mainly due to weather and the North Asia services are projected to bring two ships in a row several days late as a consequence of bad weather in North Asia. Import discharge profiles on the mainline services are increasing, which is a sign that the import peak season is building.

Empty Container parks are reporting no major operational constraints so far, with the exception of Manukau container park which is at 82% capacity. Shipping lines have added a couple of additional vessels to assist with evacuation of empty containers.

Against this back drop it is timely to remind you that we require at least 48 hours’ notice of pending shipments and empty dehire requests.

Where we can, we will dehire direct to the nominated empty yard as advised; where we are unable to do so we will hub them at Wiri inland port (WIP) and there will be a hub charge when this occurs. We suggest you talk to your shipping lines to arrange additional detention days if required and to maintain up-to-date communications on rolled containers and vessel arrivals.

We cannot be held responsible for demurrage and/or detention incurred due to late documentation, MPI, line holds or the inability of a container yard to accept an empty.

We are confident we have the people, systems and process to ensure this year’s peak period goes smoothly. Should you have any questions, please do not hesitate to contact our customer services team.

Fuel Adjustment Factor
Month Standard Nexus FAF
Dec 2024 14.19%
Nov 2024 13.88%
Oct 2024 12.60%
Sept 2024 14.59%
Aug 2024 15.65%
Jul 2024 17.13%
Jun 2024 17.73%
May 2024 19.52%
Apr 2024 19.69%
Mar 2024 19.49%
Feb 2024 17.82%
Jan 2024 17.75%
Archive
2022
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
2018
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory